Individual Leader Development

Equipping your officers to lead effectively is hard enough. After all, we know The NFPA officer certification courses contain only the most basic material on leadership. Providing that higher-level, individualized leadership development that your officers truly need is impossible when you don’t have the time, resources, and programs to do it.

Not only that, if your development efforts don’t resonate or if they miss the mark, your firefighters are the ones who suffer. Your teams lose trust, have increased stress, and overall low productivity.

I get it. It’s a lot to think about. And the truth is, while you have experience in leadership, it’s certainly not all you have to worry about. Your duties as a training officer require much more than just leadership development. My job, on the other hand, is solely focused on it.


Leadership Development Seminar to Build a Solid Foundation

Convergent Impact conducts an 8-hour seminar to develop the knowledge, skills, and competencies of designated department leaders. The topics included in the seminar work to develop leaders in the three leadership domains of "Who you are", "How you think", and "How you Act". Leaders will learn to communicate with purpose and intent so that firefighters can exercise freedom of action, initiative, and the utmost speed in execution. This engaging, interactive, and thought-provoking seminar is based on the military leadership philosophy of Mission Command and explores the practical demands of leading firefighters in the rapidly changing environment of the fireground and back in the firehouse.


Give Leaders Better Self-Awareness

Convergent Impact has partnered with the global leader in human behavior assessments, TTI Success Insights, to provide leaders with an assessment tool that allows them to look in the mirror and reveal the talents and skills of which they are often unaware. This assessment effortlessly integrates the behaviors individuals bring to the job and the driving forces that motivate them. The assessment report defines how an individual’s behaviors and driving forces blend together, so leaders will better understand how to enhance performance.


Conduct a Thorough Assessment Debrief

After completing the assessment, participants receive a detailed report on their behavioral style and the motivational factors that move them to action. Convergent Impact will discuss and review each section of the report with participants individually. This conversation digs deep to reveal the "why" behind the results. Leaders can then gain a better understanding of self and others, as well as the value and unique blend of strengths they bring to the organization.


Individual Real-Time Observational Leadership Development

One thing that sets United States Military apart from the militaries in many other nations is the ability to look critically at specific operations and training events, analyze what worked well and what didn’t, then adjust to be better. The US Military fosters a culture and environment where things can be tried, mistakes can be made (safely), and lessons can be learned. There’s no better example of this than at the US Army National Training Center located in the vast Mojave Desert of California. This is where Army units deploy to conduct simulated combat operations against a full-time role-playing enemy. There, leaders are all paired with a trained observer who unobtrusively provides near real-time feedback so that the hard lessons of effective leadership and combat tactics can be forged. Convergent Impact brings this training model and experience to the leaders in your department. Your designated leaders are each observed in the actual environments of the firehouse, the training ground, and even responding on calls (in a mutually agreed safe manner). Observations are captured and leadership focused feedback is given throughout in near real-time.

Like many departments, we rely heavily on mentorship and on-the-job experience as the foundation of our officers’ leadership development. While this works on a basic level, more in-depth development is essential. Eric spent a day with each of our Battalion Chiefs to observe their current leadership in action. During this time, he had conversations with them about things that were going well and what they might consider adjusting. He also guided each of them to develop action plans and goals for the future. The practical impact was immediate. Our officers have been more engaged, better at communicating requirements, and have been building more trust. We couldn’t be happier.

Scott Van Slyke
Training Division Chief, Colorado River Fire Rescue

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